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Comprehensive Automated Email Response System

Improve Service Level and Turn it into a Competitive Advantage.

Optimize your company's service level with automated email responses to customers requests. Intergrate the auto-response feature with the newsletter subscription solution to bring benefits to your company:

  • Deliver Timly Responses to Customers Requests.
  • Give Customers What They Want.
  • Provide Information at the Right Time.
  • Increase Efficiency while Reducing Email Inquiries' Processing Cost.
  • Improve your company's Service Level and Keep Customers Happy.

More Auto-Response Application Solutions available for Internet Web Marketing. Such as: Contact Forms, Seminar Registration, Support Requests, etc..

Deliver Timely Responses to Customers' Requests.

Automatic Response for Newsletter Subscribers: Welcome messages, Auto-responses and subscribers welcome emails, promote a professional image and provide your customers with good service.

Your time is valuable and when it is possible to automate responses to frequently asked questions, everyone agrees that it adds a great value and saves a lot of time to do so.

Give Customers what they want

ExploreCommerce employs an intelligent business application that assists marketers in automating targeted responses for specified questions. Thus, one can spend more time focusing on the design of a strong marketing campaign plan. Our eResponse Smart Agent relies on a technology that creates rules to answer questions, as needed. Routine inquiries can be tasked to ExploreCommerce’s eResponse Smart Agent.

Provide Information at the Right Time

With eResponse Smart Agent, customer service becomes 24/7. Questions that require more in-depth discussion can be sent to trained customer service representatives. Every customer deserves a quick response time. eResponse Smart Agent creates a faster reaction cycle to customer inquiries--faster feedback for their special requests. This allows more up-sells and cross-sells.

Increase Efficiency while Reducing Email Inquiries' Processing Cost

Eliminating routine questions and answering in person those that require special assistance can achieve one-to-one marketing more efficiently. You can simply automate your emarketing campaign to set up rules-based personalization and document distribution as needed. eResponse Smart Agent backs you up, freeing you up for other marketing and customer service tasks. With ExploreCommerce you can grow your business without increasing overhead.

There is no need to load special software on your machines or upgrade your operating system. Through the web, using ExploreCommerce you can add or delete the information you want sent out and when you want it to be sent.

Improve Service Level and Keep Customers Happy

ExploreCommerce allows for personal and targeted marketing to work for as many or as few of those categorized in your databases as you decide. And our business analysis creates improved communication with customers, vendors, and suppliers increasing the effectiveness and competitiveness of our business solutions.

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