Our customer service and support team's first priority will always be to satisfy our customers needs. Whether you are a large enterprise or a small business - your needs are important to us

Being a customer of ExploreCommerce means much more than the purchase of a robust e-marketing application - it means getting the ongoing attention and service necessary to design, launch and manage a successful eBusiness.

Our Customer Service team delivers premier service and support at every stage of business development. We ensure that our customers are up and running with our products from beginning.Our service philosophy is built on one phrase: "To exceed our customers' expectation."

ExploreCommerce provides a leading edge, user-friendly web-based support infrastructure to help our customers succeed.

These include:

Product support FAQ's:

How do I use this product? And other frequently asked questions are easily found on our organized product support FAQ.

On-line tutoring and help:

Search the step-by-step, on-line tutorial and help information for the answer.

Support and Aid:

Submit your suggestion and question to the ExploreCommerce feedback, or you have additional request please use the professional service request. We provide speedy responses to all of your support requests.

Direct Hot line:

ExploreCommerce is committed to best-of-breed product support. If you have any service and support issues please contact us at 1-408-262-0999 or fax to 1-408-945-2299.