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Answers
and features to help you determine how eMarketing can enhance
your sales and improve your efficiency.
Support@explorecommerce.com
1- How do I know if
this product fits my type of business?
Every business needs sales,
therefore every business needs a winning, easy to use, efficient
marketing and sales strategy tool.
The eMarketing campaign provides a
very easy to use environment where people can create an effective
marketing campaign, target exactly who they want and manage all
responses and results in an inexpensive and efficient manner.
Customers will be impressed with the quick and professional
response - and that can only help TO INCREASE interest and sales.
2- If I have a good
eCommerce site or store, do I still need the eMarketing product?
The ExploreCommerce
eMarketing software is a premium tool to help you promote your site
or store.
With ExploreCommerce eMarketing, you can be certain you are reaching the desired
audience and accurately managing their responses. It is crucial that people
know about your site and products; the eMarketing
software gives you the opportunity to increase awareness and helps
you achieve optimum results.
3- What is needed for
our company to start using the eMarketing
tool?
The only thing needed to start using the eMarketing software is a
simple connection to the Internet. There is no need to purchase or
maintain expensive hardware equipment or hire a specialized WEB authoring person. All you
have to do is sign-up and start using this great, simple to use tool.
4- Why do I need to do
any eMarketing
campaign, or advertising?
What would happen to any business without a proper marketing strategy?
the least would be an unsuccessful operation. The eMarketing helps you establish an
efficient, easy to use targeted sales strategy with which you can
provide your potential clients a professional source of
information and an excellent follow-up and service method.
5- Do I need any
special HTML or graphic design software to use with your system?
You don't need any
additional software than that needed to connect to the
internet.
6- I can already send
text email information to my customers, How can your eMarketing
tool help me further?
With the eMarketing online tools, you can easily design a very attractive message,
send that message to a specified list or lists, keep track of the responses,
follow-up according to your potential customer's requests.
All AUTOMATICALLY, without the need for your presence.
While you are creating the "message" complete with
compelling graphics, you may also pre-determine the
type of responses, and have the system automatically send
additional information (moving forward to tactic 2, 3) according
to the customer's needs. These actions combine tailored results to
both your valued established and potential customers.
7- Automatic response:
only one time setup.
After you first create your
eMarketing Tactics and Campaign, all you would have to do is sit
back and watch this great tool do the work. You decide how to
manage responses, and the eMarketing campaign engine will take
care of the rest 7-days a week 24-hours a day. You can rest
assured that responses have been appropriately answered. Sales are on their
way. You can later preview and or print structured reports on results as desired.
8- Within the same eMarketing Campaign,
Can I tailor responses to the customer's individual requirements?
Yes. During the design
process, you can determine what type of information goes to whom.
Depending on a customer's response, they will receive only
that information requested. This will eliminate any repetitive
email message, and help create a professional response system that
targets each client according to their specific needs.
9- Can I be away, not
monitoring the system all the times, and have still have it notify me?
Yes. All that is required is doing the
initial setup. After that, you can have the eMarketing system notify
you when needed. For instance, you can have it send you an email
every time there is a quotation inquiry... or have the system
send you a report of all or part of the daily activities.
Truly, many features
of this great eMarketing tool have been design with user
convenience in mind. It is created to aid the user in the creation of a more effective,
easy to use environment, aiming at optimum interactive results as the ultimate marketing goal.
10- Do I need a database
management software to use the eMarketing?
The emarketing software
does not require any additional (or expensive) database management software. You could easily use it
to maintain all your lists and manage responses and follow-ups.
11- Survey your
clients: enhanced results!
One of the most important
rules in business is keeping close contact with customers and
making sure they are satisfied. The best way of doing just that
is to be certain that they are heard. By sending your clients a
periodical "survey", they can answer a simple
yes/no question or give their input. This allows you to ensure that you have
given them the best opportunity to communicate their needs to you.
This way your can provide them with the best service to
meet and exceed their expectations.
12- Which browser should I use?
Internet Explorer v5.5 - ExploreCommerce eMarketing software has
been extensively tested with Internet Explorer v5.5.
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