Collaborative Strategies: Bringing Together Service and IT Executive Agendas

Firms that are looking to accelerate the implementation
of service automation initiatives are actively considering IT requirements and constraints in their decision making criteria. Therefore, these firms are looking to involve IT early and often in the selection and scope of service automation decisions.

Take our 10-minute survey to help us understand:

• Who makes the decisions regarding service automation initiatives?
• How do business owners and IT executives co-ordinate in the selection and implementation of service automation?
• What strategies are top performing service firms leveraging in their solution decision-making criteria?

Survey respondents will receive a complimentary
full copy of the report containing this study's results
(a $399 value). Individual responses will be kept strictly confidential and data will only be used in aggregate.

TAKE THE 10-MINUTE SURVEY NOW