Online Web Survey

The Easiest Way to Deploy Online Surveys

Track Survey Responses and Take Appropriate Steps with ExploreCommerce Integrated Online Database Suite:
Optimize Promotional Programs Refine Customers' Segments Create Targeted Groups and Communities Follow-up with Major Accounts Improve Customer Satisfaction Improve Product Acceptance	Try it FREE!

Email and Web Survey Tours:

• Web Survey Solution
  • Design Web Survey Tour
  • Publish Web Survey Tour
  • Send Survey Invitation Tour
• Email Survey Solution
  • Email Survey Tour
  • Design a Survey Content Tour

Use ExploreCommerce Survey Solutions for:

• Market Reasearch
• Customer Service Satisfaction
• Human Resources
• Customer Support
• List Refinement and Segmentation
• Better Customer Relationships
• Associations
• Opinion Surveys/Polls
• Product Feedback and More!

Benefits

• Easy to Use: Create web survey from ready to use template library and publish to the web - no technical web skills required.
• Customizable: Modify existing templates to adapt to your company’s style.
• Fast Deployments: Design your questionnaires from ready to use question libraries or customize your own questions and save them to your question library for future use.
• Flexibility: Able to support any type of question and data collection.
• Measurable: Track results in real time.
• Export Download survey data to meet your external spreadsheet and statistical application needs.
• Scalable:Customizable data mining services available for refining targeted marketing.
• Cost Effective: Improve customer satisfaction and quick return on investment.

Features:

Template based survey design. Empower your business with Internet based and direct online survey Campaigns.

• Design from Professional Templates: Template-based, fast, easy-to-use, flexible and professional. Use the built-in, ready-to-edit template to create powerful surveys and get the most response from your customers
• Customizable: Allows users to change standard survey templates' fonts, color, logo and images to match the current web site’s style
• Image Library: Simply upload your images and access your important product images and pictures from anywhere to use with your email surveys.
• Design from Existing Survey Library: Every survey is saved in your account's content library. Copy an existing survey and modify the desired questions for a fast and easy design approach.
• Question Library: All questions are saved in your account's question library. Select from previously used questions and re-use them into new surveys to save time and enhance efficiency.
• Flexible Survey Questions and Answers: Designed to fit the need of every organization. Generate easy to understand questions based on your own words without any HTML programming
• Various Question Type Choices:
  Single choice
  Multiple choice
  Rank along scale
  Dropdown list selection
  Text input
  Numeric allocation
  And Matrix formats
• Various Answer Format Options: Display answers horizontally Display vertically Standard rank on scale
• Survey Branch Logic: While designing a survey you can apply “Branch logic” to any question in your survey that is followed by at least one question."Branch logic" is used, when the next question or landing page of your survey depends on the answer to its predecessing question.
• Email invitations to Web survey: Send email survey invitations directly to respondents’ inboxes. Let them click directly from within the email to the Web survey, then get the results in real-time.
• Integrated with Web registration forms: Setup a Web form with a unique UIRL for each survey. Send your Web visitors to that form for registration to take the online survey. After submission, respondents would be directed straight to the Web survey for completion. Collect new leads and track their responses automatically.
• Survey Rules: Allow multiple respondents from same computer and identify each unique respondent by email.
• Track Participation Results: Track survey participation numbers and response rates online and in real-time.
• Automatically Capture Respondent’s Identification: A unique ID and email are used to track every respondent. View every recipients' results separately from all others.
• Real-time Results: View results online and download data to desktop. Powerful online results analysis. Easy one-click download to spreadsheet on desktop.
• Comprehensive Web Reports: View individual results and each respondent’s history for all survey questions.
  • User Count: Auto-feedback of the number of visitors to the survey questionnaire
  • Break Down: Detailed statistical results for each questionnaire
  • Visitor Database: Saves personal information of non-anonymous visitors into a database for future reference.
• Export Report: Export results to Excel or analyze using the online graphical output and charts.

Other features included:

• Setup a thank you page for each survey from the built-in template library.
• Reminder notice: Automatically send reminder emails to recipients who didn't finish surveys or if they're not members yet.
• Send a test before launch.
• Fast Delivery: Same day, high speed email broadcasting services
• Automatic Bounce and Unsubscribe Processing
• Quick list upload and customer database maintenance available
• Redirect to any URL after survey submission.
• Unique auto-response for every question from built-in content library. Integrated with an online email and database marketing account.
• Refine your customers’ lists based on their answers and send them very targeted marketing campaigns and product information